Confidentiality Policy

This Confidentiality Policy specifies the type of information we collect when you browse our Site or make a purchase, via forms (I) and automatically (II), and the way in which we use it.

The e-concept store undertakes to ensure that the collection and processing of your information, taken from our Site, complies with the Data Protection Act.

1.               Information collected through forms

On the Site, each questionnaire limits the collection of personal data to what is strictly necessary, indicates which information is compulsory and which is optional, informs you of your rights and the recipients of the information and provides clear information on the purposes of processing this information.

•        What are the purposes of processing your data?

The personal data collected through a form may be used to:

- manage orders and customer relations;                                                   

- perform market research operations (including the management of technical market research operations: standardisation, improvement and data duplication and the development of commercial statistics);

- manage your requests for access, amendment and opposition, your requests to arrange the removal of your information after death and to file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties).

•        Who is authorised to process your data and who receives the information?

As indicated in the information collection forms, the following persons may, within the scope of their respective roles, have access to personal data:

- authorised staff in the marketing department, the sales department, departments responsible for dealing with customer relations and market research, administrative services, logistical and information services and their line managers;

- authorised staff in inspection departments (auditor, departments in charge of internal inspection procedures, etc.);

- authorised staff of sub-contractors;

- partners, external companies or subsidiaries of the same group of companies under the conditions provided for by law;

- agencies, court officers and judicial officers, as part of their debt recovery activities;

- the body in charge of managing the cold-calling opposition list.

In accordance with article 6 of the Law of 21st June 2004 relating to Confidence in the Digital Economy, the host will retain your login data, covered by the obligation of professional secrecy and processed in accordance with the legal provisions on personal data.

•   Will you receive marketing materials?

Subject to your express consent, you may receive marketing emails regarding our promotions as well as information on our products and services or our partners’ products and services.

You can withdraw your consent at any time or change your choice in the “My account” section or by emailing the following address: desabonnement@publicisdrugstore.com.

Furthermore, after a purchase, we may send you offers relating to products or services similar to those you have already purchased from our Site. You can unsubscribe from this mailing list at any time by clicking the unsubscribe link in each email sent.

•   What are your rights?

In accordance with the Data Protection Act No. 78-17 of 6th January 1978, modified in 2016, you have the right to access and amend information pertaining to you as well as the right to oppose the processing of your data. You may exercise these rights by emailing the following address: desabonnement@publicisdrugstore.com. You also have the right to arrange the removal of your information after death and the right to make a complaint to the CNIL.

•   How long will your data be kept for?

Your data can only be kept for as long as is strictly necessary for managing our commercial relationship. However, data that establishes proof of a right or contract or retained for the fulfilment of a legal obligation may be subject to an intermediate archiving policy in accordance with the law in force.

After a period of 3 years following registration, accounts will be considered inactive. At the end of this period, data relating to the inactive account will be irreversibly deleted or anonymised. We will notify you by all means available before proceeding with this deletion or anonymisation and will give you the opportunity to express your wish to the contrary.

•   How do we protect your personal data?

The personal data collected from our Site is transmitted and retained in accordance with secure protocols. Administrative, technical and physical security measures have been implemented with the aim of protecting the personal data we collect from the Site against any unauthorised use, disclosure, modification or deletion.

1.             Automatically collected information

We use various types of cookies on the Site to allow the website to function properly, to collect statistics and to improve the interactivity our Site. A cookie is a piece of information deposited on your hard drive by the server of the site you are visiting. There are four main categories of cookies on the Site: (i) cookies required for the functioning of the Site, (ii) Audience measurement cookies and (iii) third party cookies aimed at improving the Site’s interactivity.

1) Cookies required for the functioning of the Site

These enable the Site to function in the best way possible. Without these essential cookies, basic navigation and certain essential functions may be blocked.

2) Audience measurement cookies

These allow the collection of statistics and volumes of site visits and the use of various parts of the Site (sections and pages visited, user pathways).

 iii) Third party cookies aimed at improving the Site’s interactivity

The Site uses Twitter sharing icons, offered by the social network.

•   How do you configure cookies?

When you first visit our Site, a banner will appear informing you of the presence of cookies and will ask you to indicate your choice. They are only stored if you accept or if you continue to browse the site by visiting another page on the Site. You can block cookies at any time through your browser settings.

Any settings you apply are likely to change your browsing experience and your conditions of accessing certain services that require the use of cookies.

For Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

For Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

For Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

For any other browser, please consult the cookie management guides available online.

For “Flash” cookies from “Adobe Flash Player” (tracers which cannot be disabled through your browser settings): Flash memorises settings and content usage using technology similar to cookies. However, "Adobe Flash Player"™ manages this information and your choices via a different interface from that provided by your browser. You are welcome to access your Flash Cookie management tools directly from http://www.adobe.com/fr/ .