PREAMBLE
The econcept store, hereinafter the “Site”, is an e-commerce space offering a selection of trendy products and iconic gifts representing all the worlds of Publicisdrugstore.
These General Terms and Conditions of Sale govern the contractual relationship between PUBLICIS DRUGSTORE CHAMPS ELYSEES, a partnership (Société en nom collectif) whose registered office is located at 133 avenue des Champs-Élysées, 75008 Paris, registered with the Paris Trade and Companies Register (RCS) under number 391 517 323, hereinafter referred to as “econcept store”, and, on the other hand, any person visiting the Site (hereinafter the “User”) or making a purchase on the econcept store (hereinafter the “Client”).
These General Terms and Conditions of Sale may be updated at any time by econcept store.
By browsing the Site and prior to any order, you undertake to read and accept these provisions in their entirety without reservation.
In accordance with Article L.3342-1 of the French Public Health Code, the sale of alcohol to minors under eighteen (18) years of age is prohibited. As such, each Client certifies that they are at least 18 years old and that they are not placing an order fraudulently. Alcohol abuse is dangerous for your health.

ARTICLE 1 – PRODUCTS

Products are available at the prices and under the conditions offered as displayed on the Site, subject to availability.
Photographs associated with products or services offered on the Site are non-contractual and may not give rise to any claim.

ARTICLE 2.1 – ORDERS
Only natural persons who are of legal age and legally capable may place orders on the Site. Any order of products for professional purposes is prohibited. Any order is governed by the General Terms and Conditions of Sale applicable on the date of the order.
The Client certifies the accuracy of the information provided and is responsible for any error or omission. In the event of incorrect or incomplete information, econcept store may be unable to process and/or deliver your order. econcept store reserves the right to refuse to honor orders that appear doubtful or for any other legitimate reason.
The total amount of your order is indicated at the end of the ordering process and before you accept it.
Order processing will take place after validation of your payment.
The order is confirmed by email or by any other means. This confirmation informs you that the order has been duly recorded by econcept store. You can find your past orders in the “Order history” section of your account.
In application of Article L.3342-1 of the Public Health Code prohibiting the sale of alcohol to minors under eighteen (18) years of age, the Client undertakes, by validating their order, to be at least 18 years old. econcept store reserves the right to request from the Client a copy of a valid identity document to confirm the Client’s age. Where econcept store makes such a request, failure to provide a valid identity document will result in cancellation of the order.

ARTICLE 2.2 – PRICES
Product prices are displayed in euros and are inclusive of all taxes (VAT included) and exclusive of delivery charges. The prices offered and the applicable VAT rate are those in force on the day of the order.
Delivery charges are billed per product ordered and depend on the delivery method chosen. They are indicated in the cart before the validation of your order.
Product and service prices may be modified at any time. Promotions and all other offers are valid for the stated period of validity.
Prices shown on the Site are valid only for online purchases and may under no circumstances be required for a purchase at the Publicis Drugstore physical store, and vice versa.

ARTICLE 3 – PAYMENT TERMS
Payment for the order is made exclusively via the payment methods indicated as accepted on the day of the order: bank cards (Visa, MasterCard or American Express) and PayPal.
Orders may be executed only once the relevant bank payment centers have given their authorization. In the event of refusal by the bank payment centers, the order will be automatically cancelled and the Client will be notified by any means chosen at econcept store’s discretion.
The Client undertakes not to pay for the order fraudulently (fraud, identity theft, fraudulent use of a bank card, etc.).
In order to optimize payment security, we may request additional supporting documents, the sole recipients of which will be the teams responsible for payment security at econcept store.

ARTICLE 4 – DELIVERY
Products are delivered in Metropolitan France on the date indicated at the end of the ordering process and to the address provided by the Client when placing the order; failing that, the delivery address will be the one provided during registration.
Delivery is free for purchases of €150 (one hundred and fifty euros) or more.
For information purposes, average delivery times vary depending on your choices and the destination of your order:

Delivery within 1 hour after validation of your payment for fresh and dry products, within reasonable size and weight limits, via our service provider Stuart, for delivery between 8:30 a.m. and 11:00 p.m., in Paris and nearby suburbs only.
Delivery before 1:00 p.m. the day after your order placed the previous day before 4:00 p.m., via our service provider Chronofresh for fresh products and Chronopost for dry products, for delivery in Metropolitan France every day.

econcept store shall not be liable in the event of inability to deliver or of a delivery error resulting from incorrect or incomplete information provided by the Client.

ARTICLE 5 – RIGHT OF WITHDRAWAL
From receipt of the order, or of the last parcel making up your order if it is delivered in several parcels, the Client has a period of 14 days to notify us of their decision to cancel all or part of their order, without having to justify the reasons. You may in particular contact us by telephone at 07 70 27 69 69 to notify us of your wish to withdraw.
Following this notification, you benefit from a period of 14 days to return your order or part of your order. Return shipping costs are offered for France.
In the case of an order for several products delivered separately, or in the case of an order for a product consisting of lots or multiple parts whose delivery is staggered over a defined period, the withdrawal period runs from receipt of the last product, lot, or part.
Products must be returned complete, new, and in their original packaging.
No later than 14 days following the day of receipt of the returned product(s), econcept store will refund the sums paid for your order (price of the returned product(s) and delivery charges corresponding to the amount of standard delivery charges), using the same payment method as that used for the initial transaction.
econcept store reserves the right to deduct a flat-rate amount from the refund in the event of return of damaged or used product(s) resulting from handling other than that necessary to establish their nature, characteristics, and proper functioning.
The right of withdrawal does not apply to the following products:

Goods made to order or personalized at the Client’s request
Goods that are liable to deteriorate or expire rapidly (opened beverages, fruits, vegetables)
Sealed goods that cannot be returned for health or hygiene reasons (underwear, cosmetics, etc.) and which have been unsealed by the Client after delivery
Goods inseparable from other items (e.g., a remote control for a television)
Services fully performed before the end of the withdrawal period and whose performance began with your agreement and explicit waiver of your right of withdrawal
Sealed audio or video recordings or software unsealed after delivery (e.g., CDs, DVDs, video games, computer software)
Newspapers or magazines, except subscription contracts
Alcoholic beverages whose delivery is deferred beyond 30 days and whose value agreed at the conclusion of the contract depends on market fluctuations beyond the professional’s control
More generally, goods which, after being delivered and by their nature, are mixed inseparably with other items
Digital content supplied on an intangible medium, with or without subscription, whose performance has begun (delivery of the file, etc.) for which you have waived your right of withdrawal

ARTICLE 6 – PRODUCT WARRANTIES
econcept store is liable for lack of conformity (Article L.217-4 et seq. of the French Consumer Code reproduced below) and for the statutory warranty against hidden defects in the goods sold (Articles 1641 to 1648 of the French Civil Code and Article 2232 of the Civil Code), for which you also have a direct remedy against the manufacturer.
You may refer to the manufacturer’s documents accompanying your product to know the period during which the manufacturer guarantees the availability of spare parts on the market (Article L.111-4 of the French Consumer Code).
“Statutory warranty of conformity” (extract from the French Consumer Code)
Article L.217-4:
“The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when installation was the seller’s responsibility under the contract or was carried out under the seller’s responsibility.”
Article L.217-5:
“The goods conform to the contract if:
1° They are fit for the use normally expected of similar goods and, where applicable:

correspond to the description given by the seller and possess the qualities presented to the buyer in the form of a sample or model;
present the qualities that a buyer may legitimately expect in light of public statements made by the seller, the producer, or their representative, in particular in advertising or labeling;
2° Or they present the characteristics defined by mutual agreement by the parties or are fit for any special use sought by the buyer, made known to the seller and accepted by the seller.”

Article L.217-12:
“Any action resulting from lack of conformity is time-barred two years from delivery of the goods.”
When the Client acts under the statutory warranty of conformity:

they have a period of 2 years from delivery of the product to act;
they may choose between repair or replacement of the goods, subject to certain cost conditions provided for in Article L.217-9 of the Consumer Code;
they are not required to prove the existence of the lack of conformity during the 24 months following delivery.

“Warranty against defects in the thing sold” (extract from the French Civil Code)
Article 1641:
“The seller is bound by the warranty on account of hidden defects in the thing sold which render it unfit for the use for which it is intended, or which so impair that use that the buyer would not have acquired it, or would have paid a lower price for it, had they known of them.”
Article 1648 paragraph 1:
“An action resulting from redhibitory defects must be brought by the buyer within two years from discovery of the defect.”
The Client may decide to implement the warranty against hidden defects within the meaning of Article 1641 of the Civil Code; in such a case, the Client may choose between rescission of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.
To implement these warranties, you may contact our store directly at 07 70 27 69 69.

ARTICLE 7 – PERSONAL DATA
All information regarding the processing of your data is available in the Personal Data Protection Policy and the Cookies Charter.

ARTICLE 8 – LIABILITY
econcept store shall not be liable where the non-performance of its obligations is attributable either to an unforeseeable and unavoidable act of a third party to the contract, or to a case of force majeure as defined by French case law.
Similarly, the Drugstore shall not be liable for any inconvenience or damage inherent in the use of the Internet network, in particular service interruption, external intrusion, or the presence of computer viruses.

ARTICLE 8 – INTELLECTUAL PROPERTY
All elements of the Site are protected under intellectual property law. Any use without the prior written authorization of econcept store or other rights holders may constitute infringement and may give rise to legal proceedings.

ARTICLE 9 – CUSTOMER SERVICE
For any complaint or request for information regarding an order, customer service can be reached at the following number: 07 70 27 69 69.
For fast processing of your request, please remember to specify your last name, first name, and your order references.

ARTICLE 10 – ENVIRONMENT
To protect the environment, you must no longer dispose of your used devices with other household waste. When purchasing an electrical or electronic device, an environmental contribution is requested in accordance with regulations. This contribution is paid in full to an approved eco-organization in order to finance recycling.
Several solutions are possible for the take-back of your equipment, depending in particular on the size of your product: calling organizations with a social purpose, bringing it to a recycling center, or any system set up by municipalities, or depositing the device at relay points or collection points.
econcept store provides a specific collection system (Decree of 19 August 2014 relating to waste from electrical and electronic equipment and used electrical and electronic equipment). When you purchase an electrical or electronic device, we undertake to take back your old device of the same type, clean, unplugged, and able to be handled safely. However, to do so, you must request this at the time of your order.

ARTICLE 11 – APPLICABLE LAW AND DISPUTES
These General Terms and Conditions of Sale are governed by French law.
In the event of a dispute, you may seek an amicable solution before any legal action, in particular with the assistance of a consumer association, a consumer mediator, or any advisor of your choice.
econcept store is a member of FEVAD (Fédération du e-commerce et de la vente à distance) and of the e-commerce mediation service, 60 rue La Boétie, 75008 Paris. As such, you may refer the matter to its mediator if necessary: http://www.mediateurfevad.fr.
Failing that, any dispute shall be subject to the exclusive jurisdiction of the French courts.
Withdrawal form
For the attention of PUBLICIS DRUGSTORE, owner of the econcept store accessible at: http://www.publicisdrugstore.com/
I hereby notify you of my withdrawal from the contract for the sale of the goods below:
Ordered on / received on:
My name:
My address:
Signature (only in the event of notification of this form on paper):
Date:
Delete as appropriate.

ARTICLE 12 – MEDIATION
In accordance with Ordinance No. 2016-301 of 14 March 2016 and Article L.612-1 of the French Consumer Code, any consumer has the right to have free recourse to a consumer mediator with a view to the amicable settlement of the dispute with a professional. This covers contractual disputes relating to performance of a sales contract between a consumer and a professional.
In case of difficulties, the Client must first contact econcept store’s after-sales service directly by a written complaint via the form available on the Site. If the Client’s issue is not resolved, they may use the services of a mediator within one (1) year from receipt of their request by the after-sales service, for out-of-court settlement of the dispute.
To submit the dispute to the mediator, the Client may:
i) fill in the form on the mediator’s website: https://fevad.azurewebsites.net/mediation
ii) send the request by ordinary or registered mail to: Médiateur de la consommation FEVAD, BP 20015, 75362 PARIS CEDEX 8
iii) send an email to: mediateurduecommerce@fevad.com
Whatever the method used to refer the matter to the mediator, the Client must include the following elements in the request for it to be processed: their postal details, email address and telephone number, as well as the full name and address of PUBLICIS DRUGSTORE CHAMPS ELYSEES, a partnership (Société en nom collectif) whose registered office is located at 133 avenue des Champs-Élysées, 75008 Paris, a brief statement of the facts, and proof of prior steps taken with econcept store. Failing that, the request cannot be processed.

ARTICLE 13 – EUROPEAN ONLINE DISPUTE RESOLUTION (ODR) PLATFORM
In accordance with Article 14 of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and Article L.616-2 of the French Consumer Code, the Client is informed of the existence of a European Online Dispute Resolution (ODR) platform and of the possibility of using it.
The electronic link to the platform is as follows: https://ec.europa.eu/consumers/odr